MC1231437 | Update PowerPoint to maintain Captions

Service

Microsoft 365 apps

Last Updated

2026-02-12T23:51:02.27Z

Published

2026-02-12T23:50:20Z

Message ID

MC1231437

[Introduction] To maintain a high-quality and reliable experience for live Captions & Subtitles in the Microsoft 365 PowerPoint app, Microsoft is upgrading the backend service that supports this capability. As part of this improvement, older Office client versions will no longer be supported. Updating to the minimum required PowerPoint version ensures continued accessibility, performance, and reliability. [When this will happen:] Upgrade by the end of September 2026 [How this affects your organization:] Who is affected: • Organizations using Microsoft 365 PowerPoint app (Win32 or Mac) • Users running PowerPoint versions earlier than: • Windows (Win32): 16.0.19426.20218 • macOS: 16.103.1207.4...

Open Full Notification Browse Message Center

This utility page supports direct lookup of Message Center ID MC1231437.