MC1183611 | (Updated) Consult and merge into a meeting or group call via Dual-Tone Multi-Frequency (DTMF)

Service

Microsoft Teams

Last Updated

2026-05-18T16:26:06.32Z

Published

2025-11-07T00:50:44Z

Message ID

MC1183611

Updated May 18, 2026: We have updated the timeline. Thank you for your patience. [Introduction] To improve collaboration and streamline meeting workflows, Microsoft Teams is introducing the ability to consult and merge Public Switched Telephone Network (PSTN) callers into active meetings—even when those callers are behind auto-attendants or Interactive Voice Response (IVR) systems that require Dual-Tone Multi-Frequency (DTMF) navigation. This enhancement allows users to reach subject matter experts via dial-in and seamlessly bring them into the broader conversation. This message is associated with Microsoft 365 Roadmap ID 518218. [When this will happen:] • Targeted Release: Rolling out early...

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