Microsoft 365 Message Center

MC1148545 | (Updated) Microsoft 365 admin center - Usage reports: Agent usage (preview)

Service
Microsoft 365 suite
Last Updated
2026-07-27T17:26:34.297Z
Published
2025-09-05T22:05:38Z
Message ID
MC1148545

Updated July 27, 2026: We have updated the content. Thank you for your patience. To help you manage agent adoption for Microsoft 365 Copilot Chat, we are introducing a new usage report in the Microsoft 365 admin center. The report provides visibility into how users in your organization are actively using agents in Microsoft 365 Copilot Chat and includes metrics such as: • Total number of active agent users and active agents • Usage breakdown per user, per agent, and per user-agent pair • Segmentation by license state (licensed vs. unlicensed Microsoft 365 Copilot users) • Segmentation by agent creator type (i.e. agents built by your organization, Microsoft, or Microsoft partners) The new rep...

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